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Vicon MX Hardware System Reference H-1
H
HSupport Resources
This appendix describes the resources Vicon provides to enable you
to obtain support for your use of Vicon MX in Vicon MX systems:
Technical Support
Useful References on page H-2
Vicon Online Support (VOS) on page H-2
Technical Support
Vicon offers telephone, email, and online technical support.
Telephone
You can speak with Support Engineers in the US and UK offices:
Email
You can raise feature requests, bugs, and support issues via email:
World Wide Web
You can access support areas and FAQs on our Web-accessible
knowledge base, Vicon Online Support (VOS):
http://www.vicon.com/support
For further details on using this online Technical Support service, see
Vicon Online Support (VOS) on page H-2.
Oxford
+44 (0)1865 261 800
09:00 to 17:00 Greenwich Mean Time
Los Angeles
+1 310 306 6131
9:00 to 17:00 Pacific Time
Denver
+1 (303) 799 8686
09:00 to 17:00 Mountain Time
Lake Forest
+1 (949) 472 9140
9:00 to 17:00 Pacific Time
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